FAQS and Policies

Q: Do you offer trial sessions?

 A: Yes! A makeup or hair trial session is $75.00. Both makeup and hair trial session is $100. Trial sessions are optional but highly recommended. 

Q: What is a trial session?

 A: During this time we will discuss your wedding needs and the makeup and/or hair will be physically applied/styled so you can see what to expect on your wedding day. If a member of your bridal party would like a trial session it must be booked separately and an additional rate will apply.

Q: Where and when will my trial session be held?

A: Trial sessions are held at my salon unless we agree upon an alternate location. I usually only accept appointments for trials on Sundays but if this is not feasible we will work together to find a date and time that works best for you.

Q: Do you travel to me?

A: Yes, I travel to your location the day of the wedding. There may be an additional travel fee applied dependent on the location and if there are any on-site parking fees they will be applied as well.

Q: Do you offer out-of-state or destination wedding services?

A: Yes, I love to travel! Accommodations and transportation are required. Inquire about your destination today for a custom quote.

Q: Do you offer both hair and makeup services?

A: Yes! I offer hair services in addition to makeup for the Bride and bridal party. For larger groups, I do have assistants that I can bring to help manage time.

Q: Do you offer airbrush services? 

A: Unfortunately, I do not offer airbrush at this time.

Q: Do you cover tattoos?

A: Unfortunately, I do not offer tattoo coverage at this time.

 


Q: How much time will it take to apply the makeup and/or style hair?

 A: Generally, makeup application only or hair styling only takes about 45 minutes for each bridal party member. Makeup application only and hair styling only takes about 60 minutes for the Bride. For both makeup and hair, about 1 hour 15 minutes for each bridal party member and 1 hour 45 minutes for the Bride. These time frames are only estimates and will vary depending on styles and hair types. For large groups, I bring my assistant(s) to help manage time-please ask about assistant fees due to large groups or time constraints.

 Q: What kind of makeup do you use?

 A: I use a variety of professional makeup brands including but not limited to: AJ Crimson, Anastasia, Bobbi Brown, Ben Nye, Inglot, MAC, Makeupforever, and NARS.

Q: Do you provide makeup for different skin tones?

 A: Absolutely! I have had the opportunity in my career to work with a variety of different races, ethnicities, skin types, and skin conditions.

Q: Will you stay for touch-ups?

A: Yes! I gladly provide touch-up services to keep you looking your absolute best! Touch-ups are an additional rate of $25/hour.

Q: Are you licensed?

A: Yes! I attended the Aveda Institute Atlanta and am currently licensed in the state of Arkansas and Georgia as a Master Cosmetologist which means I have been trained in not just hair but skin and nails as well. I am more than happy to provide my credentials to you at any time.

Q: Are your tools and products sanitary?

A: This is by far the most important aspect of my job. My goal is to not only ensure you look and feel beautiful but to do so in a safe way. My tools are cleansed and sanitized after each use, disposable items are discarded after each use, and my makeup products are sanitized after each client as well. This ensures that bacteria is not spread to you or anyone else while in my care.

Q: How do I proceed with scheduling a trial session?

A: A client service questionnaire will need to be completed and there is a non-refundable, $20 retainer fee required to reserve your date and time. The remaining balance is due when you come to your session.

Q: How do I proceed with booking my wedding date?

A: A contract will need to be completed and there is a non-refundable, $100 retainer fee required to reserve your wedding date. The remaining balance will be due one week prior to your date.

Q: How can I make a payment?

A: I accept cash, PayPal and credit/debit. PayPal, credit and debit payments are subject to an additional 4% processing fee. The square cash app and Venmo are also acceptable forms of payment and do not require a processing fee. I do not accept checks.

Q: What is an assistant fee?

A: An assistant fee pertains to large groups or scheduling with specific time constraints. In order to provide quality services in a timely manner, there is an additional fee of $100 per needed assistant. 

Q: What if I need to cancel my appointment?

A: Any cancellation request should be made at least 72 hours prior to your service. This allows me ample time to update my schedule and allow another client the opportunity to book your slot. All deposits are non-refundable. Any cancellation requests submitted after 72 hours will be subject to a cancellation fee of $100. If you would like to re-schedule an appointment and transfer your deposit to a different date you may certainly do so.

Q: Do you have a tardy policy(trial session)?

A: Due to the timeframe in which I book my clientele it is very pertinent that clients be on time for appointments. A 15 minute grace period is allowed, after this allotted time services are not guaranteed and deposits are non-refundable.

Q: What is your refund policy?

A: Unfortunately, I am unable to provide refunds for any reason. All deposits and payments made are non-refundable. Payments made may be transferred to a different date within 1 calendar year. Prior to submitting a payment please be sure you have read through all the faqs/policies and asked all necessary questions to ensure you would like to move forward with booking. Thank you for understanding.

 


 

Payment Types- I accept cash, PayPal, Venmo, Square Cash, and credit/debit.

*When using PayPal, Venmo, etc be sure to read the details regarding fees as most charge additionally to process credit cards.

Credit and debit payments made through my processor will be subject to an additional 4% processing fee. Personal checks, cashier checks, or money orders are not accepted. All payments are final so please be sure you have confirmed rates and any booking questions prior to submitting a payment.

Retainer fee- I do not accept any appointments or bookings without a retainer. Dates cannot be penciled in or put on hold without a paid retainer fee. Please be advised that retainerss are non-refundable but can be transferred to a different date.

Assistant fee- this pertains to groups of 5 or more people. There is an additional fee of $100 per needed assistant in order to help facilitate time. This fee will be added on to your overall balance.

Parking fee(s) -If it becomes necessary to pay for parking at your location the day of your event I ask that you be responsible for this payment.

Tardiness (Trial Sessions) -Due to the timeframe in which I book my clientele it is very pertinent that clients be on time for appointments. A 15 minute grace period is allowed, after this allotted time services are not guaranteed; retainers are non-refundable and will need to be transferred to another date. If you are running late for an appointment please contact me directly.

Cancellation- Any cancellation request should be made at least 72 hours prior to your service. This allows me ample time to update my schedule and allow another client the opportunity to book your slot. All deposits are non-refundable. Any cancellation requests submitted after 72 hours will be subject to a cancellation fee of $100. If you would like to re-schedule an appointment and transfer your retainer fee to a different date you may certainly do so.

Refunds- Unfortunately, I am unable to provide refunds for any reason. All retainers and payments made are non-refundable but can be transferred to a different date. Prior to submitting a payment please be sure you have read through all the facts, policies and asked all necessary questions to ensure you would like to move forward with booking